Privacy Policy for Vanguard Painters (paintersnelson.com)
Last Updated: 15/11/2024
Vanguard Painters (referred to as “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, paintersnelson.com (referred to as the “Website”). By using our Website, you agree to the practices described in this Privacy Policy.
1. Personal Information We Collect
We may collect the following types of personal information when you interact with our Website:
- Contact Information: Name, phone number, email address, and other contact details you provide when submitting a service request.
- Service Preferences: Information about the type of painting services you are seeking and other relevant details related to your request.
- Usage Data: Information about how you use the Website, including your IP address, browser type, operating system, referring URLs, page views, and links clicked.
- Communication History: Records of communications and interactions with us.
2. How We Collect Your Personal Information
We collect personal information through:
- Direct Interactions: When you fill out forms, contact us, or use our services.
- Automated Technologies: We use cookies and similar tracking technologies to collect usage data about your interaction with our Website.
3. Use of Your Personal Information
We use your personal information to:
- Connect You with Service Providers: Facilitate connections with painting contractors based on your service requests.
- Communicate with You: Respond to your inquiries, provide updates on your service requests, and send relevant communications.
- Improve Our Services: Analyze and improve the Website’s performance, functionality, and user experience.
- Legal Compliance: Comply with applicable laws, regulations, and legal processes.
4. Sharing Your Personal Information
We may share your personal information with:
- Painting Contractors: To facilitate connections between you and relevant painting service providers based on your requests.
- Third-Party Service Providers: We use trusted third-party service providers to collect, store, and process your personal information. These providers are contractually obligated to protect your data and use it only for specified purposes.
- Legal Obligations: We may disclose your information to comply with applicable laws, legal processes, or governmental requests, or to protect our rights and safety.
5. Third-Party Data Processing
We partner with third-party service providers to assist with data processing. These third parties adhere to strict security measures and are only authorized to use your data as necessary to perform services on our behalf. While we take reasonable precautions to ensure their compliance, we cannot guarantee their adherence to all applicable laws.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Website. Cookies may collect information about your usage patterns, preferences, and interactions with our Website. You can adjust your browser settings to refuse cookies; however, doing so may impact your ability to use certain features of the Website.
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to your personal data if it is inaccurate or incomplete.
- Deletion: Request deletion of your personal data, subject to legal and contractual restrictions.
- Data Portability: Request a copy of your data in a structured, commonly used format.
To exercise any of these rights, please contact us using the details provided below.
8. Data Security
We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. Our security measures include encryption, access controls, and regular monitoring of our systems. While we strive to protect your data, we cannot guarantee absolute security.
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.
10. Cross-Border Data Transfers
Your personal data may be processed and stored in locations outside New Zealand, where data protection laws may differ. We ensure that any transfer of data is subject to appropriate safeguards to protect your personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the Website following the posting of changes indicates your acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our handling of your personal information, please contact us at:
- Email: info@paintersnelson.com
